Because of the proliferation of 'Out-of-Town' private hire and hackney carriage vehicles from:

Lewes DC....Reigate & Banstead BC.... Chichester DC....Portsmouth CC....Southampton CC-.....Havant BC..... New Forest BC

....and many other areas predominantly working in Brighton & Hove under Uber  without any Enforcement from their respective Licensing Authorities the Brighton & Hove trade has had to resort to producing standard online complaint forms for each council for the Brighton & Hove taxi & private hire trade to use.

We have to state that we consider it a great shame that these have needed to be produced but as councils who licence vehicles who predominantly work away from their respective LA’s are unable to exercise any control over their licensed driver  it has consequently fallen on the Brighton & Hove Taxi & Private Hire trade to act as Enforcement Informers
You can see the details at

The original online complaint form was produced in consultation with Brighton & Hove Council and is therefore approved for use.

Each respective complaint forms for the councils as shown contain the exact same format.

Photos can be immediately uploaded from mobile phones when using the Online Form a video evidence may be uploaded to the trade YouTube Channel.

Each online complaints form allows for all the required details to be provided.

When a form is submitted the following will receive a copy:

The Licensing Authority Council
Brighton & Hove City Council: To ensure the council is aware of complaints be made
Sender of Complaint
The Admin of this site

A pdf file will also automatically be created.

Please feel free to test your respective form

If you experience any issues with using an online complaints form please email:
A Test Form can be seen and used HERE

Trade Members Notice:
If you have video evidence that needs to be provided and uploaded then please send a notification to: for instructions on how to provide this where this will then be uploaded to the Trade YouTube channel and a link will be provided
Brighton & Hove Online Complaints Form 
Brighton & Hove City Council
Taxi Licensing
Hove Town Hall - Norton Road
Hove - East Sussex- BN34AJ
Tel: 01273 296655

Lewes Online Complaints Form
Lewes District Council -
Tel: 01273 471600

Reigate & Banstead Contact Direct
The Licensing Officer
Reigate & Banstead Borough Council
Town Hall  - Castlefield Road  - Reigate  - RH2 0SH
Tel: 01737 276000

Chichester Online Contact Direct
Steve Bingham - Licensing Technician
Licensing  Chichester District Council
East Pallant House - Chichester
West Sussex - PO19 1TY
Tel: 01243534744 Ext: 34744

Portsmouth Online Contact Direct
Les Matthewson  - Licensing Enforcement Officer
Directorate of Culture and City Development
Licensing Service - Portsmouth City Council
Civic Offices - Guildhall Square - Portsmouth - PO1 2AL
Tel; 023 9268 8548

Havant BC Online Contact Direct
Havant Borough Council - Public Service Plaza
Civic Centre Road, - Havant - PO9 2AX 
Tel: 023 9244 6019

Southampton City Council Contact Direct
Southampton City Council
Licensing Team
Southampton and Eastleigh Licensing Partnership
PO Box 1767, Southampton
SO18 9LA
Tel:023 8083 3002 (option 4)

New Forest Council Contact Direct
New Forest Council
Tel: 023 8028 5505

Adur District Council Contact Direct
Adur District Council
Taxi Licensing, Public Health & Regulation
Tel :01273 263144
Change the law on Cross Border Hire of taxis and private hire vehicles Government Petition  Here

Nationally in the UK thousands of drivers are exploiting the sub-contracting clause in the Deregulation Act 2015(section 55).This has allowed the situation whereby a person licensed in one authority can work as a PHV in any other authority in the country.

More details
A good example of this exploitation would be; if a person took, and failed, a Knowledge test in one of the 316 Licensing authorities in the UK. This person could then choose to take a Knowledge Test in an authority with far fewer roads to learn, pass the test with ease, and then go back to work in the area they had originally failed in.
The rise in drivers working for "app based" companies has seen the situation where drivers licensed in London are working in different authorities nationwide.
Click on the council required for each respective Online Taxi & Private Hire Complaints Forms
Out of Town Taxi & Private Hire Online Complaint Forms or Contact Details
Cross Border Government Petition
Join our Facebook Trade Group
(Conditions apply)